TERMS & CONDITIONS
Effective Date: 1 January 2022
Welcome to www.luxehols.com, operated by Luxe Hols Private Limited. By accessing and using our website and booking our services, you agree to be bound by the following terms and conditions:
Booking & Payment
- A minimum deposit is required to confirm your booking. The balance is due as per the payment schedule shared at the time of confirmation.
- Payments can be made via bank transfer, credit/debit cards, or any method specified on our invoice.
Cancellations & Refunds
- Cancellation requests must be made in writing.
- Cancellation charges vary depending on the time of cancellation and the services booked. Airline tickets and visa fees (if any) are non-refundable.
- Refunds will be processed within 14 business days (excluding bank charges).
Travel Documents
- It is the responsibility of the traveler to ensure they have valid passports, visas, and other necessary travel documents.
- Luxe Hols is not liable for denied boarding or entry due to insufficient documents.
Itinerary & Changes
- Itineraries are subject to change due to weather, operational reasons, or local conditions.
- We reserve the right to make changes or substitute accommodations, transportation, or tour guides without prior notice.
Travel Insurance
- We strongly recommend purchasing comprehensive travel insurance for medical emergencies, cancellations, and personal belongings.
Liability
- Luxe Hols acts only as an agent for hotels, transport, airlines, and other suppliers.
- We are not liable for any loss, injury, damage, delay, or inconvenience caused by third-party services.
Use of Website
- You agree not to misuse or attempt to disrupt the functioning of the website.
- All content is the property of Luxe Hols and may not be used without written permission.
Governing Law
- These terms shall be governed in accordance with the laws of India. Disputes, if any, will be subject to the jurisdiction of the courts in New Delhi, India.
